Carla Dress

FREE SHIPPING!
On US orders of $200 or more!
No coupon codes needed.
Offer valid for orders placed at www.supremeluxuryboutique.com Shipping does not count towards the qualifying amount. No price adjustments on previous purchases. Cannot be combined with any other offers.
QUALIFIES FOR STANDARD SHIPPING ONLY.
EXPRESS SHIPPING IS EXCLUDED.


PROCESSING TIME
All orders are processed, verified, and shipped within 2-4 business days or sooner.
Express orders are processed within 1 business day.
We are not responsible for orders delayed by USPS, orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages.

You can track your package using the supplied tracking number.
*Please Note: The time it takes to receive items includes Processing + Shipping Transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order.


HOW MUCH IS SHIPPING?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.


HOW LONG IS SHIPPING?
All orders are processed, verified, and shipped within 1-2 business days.

Once your order has been shipped, the estimated time of arrival is:
1. USPS First Class & Free Shipping (2-5 business days)
3. USPS Express Shipping (1-2 business)

HOW DO I TRACK MY ORDER?
When your order has shipped, we will send you a confirmation email that includes your tracking number so that you can follow the progress of your shipment.

CANCELLATION

Supreme Luxury Boutique reserves the right to cancel any order if we are unable to provide the requested products. Customer will be contacted immediately in these cases.

Supreme Luxury Boutique is not liable to compensate for any loss, expense or inconvenience customers may face as a result of cancellation.

**WE WILL ISSUE ONLY STORE CREDITS

RETURNS FOR STORE CREDITS MUST MEET THESE REQUIREMENTS:
Merchandise must be returned within 5 business days of receipt.
Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned.

Non-returnable merchandise includes final sale products, swimwear, and bodysuits.

Shoes must be repacked in their shoe box(es) and placed in a protective box.
We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.

Customer is responsible for shipping fees to send the order back to Supreme Luxury Boutique.

Shipping fees are not refundable.
Supreme Luxury Boutique diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and if the item does not match the original condition, the buyer will not receive a store credit.
Store Credit is valid only at www.supremeluxuryboutique.com

RETURN PROCESSING TIME
Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.

WHEN MAKING AN RETURN
Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached.
Be sure to include your original invoice with your return. You may want to keep a copy for your records. If you cannot send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your return.
Write “Reason for Return” on the back of your invoice.
Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.

OUR RETURN ADDRESS IS:
Supreme Luxury Boutique
4012 Avenue I
Birmingham Al 35218